YOUR FIRST VISIT
WHAT TO EXPECT
WHAT TO BRING
OUR CANCELLATION POLICY
Most first visits to the dentist are for a general check up, but sometimes it’s because you think you may have a dental problem. So before anything else, once you’re in the chair, our dentist will ask you some questions to help understand the reason for your visit. And answer any questions you may have.
On your first visit, we will review your dental and medical history, take x-rays to check for fractures, cavities and other dental issues, and perform a comprehensive oral exam to see the condition of your teeth, gums and mouth, to check for oral cancer and to uncover any issues that need to be treated as well as to check for early signs of tooth decay or gum disease. Only at this point can our dentist recommend a treatment plan to address immediate problems, as well as to provide preventive solutions that head off potential future problems.
A key factor in good dental care is two-way communication:
For every treatment suggested, we promise to explain our diagnosis in detail, why a treatment or procedure is recommended, how it works, and what the alternative treatments or options are, if any.
If you have a question, we encourage you to ask. We will take the time to answer it so that you understand the answer clearly. If you have any concerns about any aspect of the treatment or worries about your teeth, we encourage you to voice them.
If all goes well with the exam, a comprehensive cleaning and polishing of your teeth will complete your first visit. If more work is required, a schedule for a treatment plan will be drawn up. Again, our dentist will be happy to answer any questions you may have regarding treatment and costs.
Please arrive 15 minutes early on your first visit, to complete all insurance and health information forms that will allow us to begin your dental care.
Remember to bring with you: a driver license or other form of picture ID, medical or dental health card if you have insurance or a health plan, a list of any medications you take, and, if you have them, dental x-rays taken in the last year.
Our appointments are confirmed 48 hours in advance because we know an appointment might be forgotten. Since our services are reserved for you personally, a Cancellation fee will apply.
Patients may cancel or reschedule an appointment anytime, as long as 24-hour notice is provided. If you cancel an appointment with less than 24 hours notice, or fail to show up, a $75 may be charged.
Please understand that when you miss or cancel your appointment without giving enough notice, we lose the opportunity to fill that appointment time, and patients on our waiting list miss the opportunity to be treated.